With the continued lockdown from COVID-19, Practical Software are geared up internally – and utilising our technology to still deliver great customer service. We’re checking in with clients on both a professional and personal level to ensure that they are doing okay through what are undoubtedly stressful times for us all.

Where we can, we are working with our existing clients to ensure that their systems and processes are configured so that they get the best from our software to support their businesses. We’re listening to what you need and our in-house development team are adding new functions and features to the system to help them streamline their working from home processes and to ready them for being back in the office once the lockdown has ended.

We’re still able to run full online demos for those people that want to use their time to explore what options are available to them and will be offering more systems training for our clients once things are back to normal.

As we’ve mentioned before, our opening hours will remain unchanged and we will continue to provide support outside of our core hours via email and social channels. with this in mind, we will be closed for the Easter weekend, 10th-13th April and will be back to normal hours on Tuesday 14th.

If you have any questions or concerns, please feel free to get in touch.

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There is a great deal of uncertainty around how businesses will continue to operate in the face of the challenges being caused by the Coronavirus COVID-19 outbreak.  Clearly businesses do not like uncertainty and we would therefore like to reassure our current and potential clients that we are operating at full strength and will continue to do so as the situation develops and eventually improves.

All of our staff are working from home and we have all the necessary technology in place to ensure that we continue to provide the great personal service that we are proud of.  Our opening hours will remain unchanged and we will continue to provide support outside of our core hours via email and social channels.

If you have any questions or concerns, please feel free to get in touch.

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